BUSINESS SERVICES

PRADAAN provides good business service aligns assets with the needs of a company's employees and customers and support business goals, facilitating the ability of the company to be profitable. Keeping your business running requires a range of support services operating at the required quality and cost including finance and accounting, client contact management services, library and research, sourcing of services, IT, and others – (that are not your core areas). Outsourcing these business support services can enable you to focus on your core competencies while benefiting from the provider’s service delivery experience and associated economies of scale.

Our consulting practice is built on the real-world operational experience of our transformation consultants and subject-matter experts. The support they offer includes:

o Develop a business case for change – We apply our proprietary tools to your legal and business processes to identify opportunities to improve productivity, quality, and your client service delivery.

o Define service levels, metrics and governance – We’ll help establish your service-level requirements, baseline metrics, and the governance processes that ensure uninterrupted, high-quality service.

o Design and implement new operating models – Together, we’ll design a solution that meets both your goals and your comfort level with change.

o Apply technology, best practices, and flexible resources – We’ve done his before and will work with you to apply the right combination of our tools, our experience and our scalable account teams to address your challenges.








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